ecommerce calculators

Customer Lifetime Value Calculator

Calculate CLV to determine long-term customer profitability and marketing spend efficiency

About this calculator

The Customer Lifetime Value (CLV) Calculator helps businesses determine the total revenue a customer generates throughout their entire relationship with your company. This powerful metric enables you to make informed decisions about marketing spend, customer acquisition costs, and retention strategies. By understanding CLV, you can optimize your budget allocation, identify your most valuable customer segments, and establish sustainable growth strategies that maximize long-term profitability rather than focusing solely on short-term gains.

How to use

Enter your average order value, purchase frequency per year, and average customer lifespan in years. The calculator will compute your Customer Lifetime Value by multiplying these three factors together. Use this result to guide marketing budgets, ensuring your customer acquisition cost stays below your CLV for profitable growth.

Frequently asked questions

What is a good Customer Lifetime Value?

A good CLV varies by industry, but generally it should be 3-5 times higher than your customer acquisition cost for sustainable profitability.

How often should I calculate CLV?

Recalculate CLV quarterly or when significant business changes occur, as customer behavior and market conditions can impact these metrics over time.

What if I don't know my average customer lifespan?

Start with industry benchmarks or estimate based on subscription periods, repeat purchase patterns, or analyze your existing customer data for retention trends.